ELISA mobile app and web app are only access points to ELISA database. As such, they are completely free of charge and can be used indefinitely.
However, we use specialized servers and security protocols to maintain ELISA database safe and always accessible. Using these technologies cost money, therefore, to unlock all the ELISA's database functions, we have a yearly subscription fee in place. The Administrator reserves the right to change the subscription fee (amount and or frequency of payment) including the addition or removal of payment plans and offers without notice.
https://www.elisaviation.com/subscription lists current information on payment plans and offers. It also allows payment authorization using credit or debit card processed by PayPal. As soon as the payment is processed, the User will receive an email with payment confirmation and details about commercial use. If You do not receive this email, please:
When You select the payment via PayPal, you will be redirected to the PayPal website. PayPal offers a variety of payment options and offers you additional security via the PayPal Buyer Protection. To pay via PayPal, you will need a free PayPal account. When processing this payment through PayPal, You will be asked to log in with your account or to register as a new user.
After You enter all the data confirm the payment which will generate the confirmation for successful transaction or a message to enter correct information. After completing your order with payment via PayPal, we will process your order straight away. No costs are incurred for PayPal payments.
All payments through PayPal will be charged in EURO. Please note, significant currency conversion rates might apply when processing payments from credit or debit cards based in other currencies.
Elisa Solutions j.d.o.o., its employees, directors, owners, or the ELISA Administrator cannot and will not be held financially or otherwise responsible for conversion rates and charges imposed by PayPal and/or Your bank.
User is allowed for an initial 30-day trial version of ELISA and all associated functions. After this initial trial period, the User can continue using ELISA database in a lesser capacity or can opt to pay for the full subscription according to one of published plans.
After subscribing to any plan, You are entitled to receive Your money back in case:
The Administrator is unable to resolve a technical problem with paid ELISA service within 10 working days of receiving the notification by the User.
In this case, the User is required to send a written request to firstname.lastname@example.org and provide the account details for money transfer (exceptionally minus the PayPal fee).
Money back guarantee does not apply if: