ELISA Solutions j.d.o.o. in its business, it adheres to fairness and honesty in all forms of interaction with clients (potential clients), and places the greatest emphasis on maintaining service quality.
The aim of personal data protection is to protect the private life and other human rights as well as other fundamental freedoms when collecting, processing and using personal data.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), in use since May 25, 2018 in Republic of Croatia and all EU member states
Act on the implementation of General Data Protection Regulation (Official Gazette 42/18)
Legal framework for the protection of personal data in the Republic of Croatia and the European Union and European best practice.
Please note that by registering on our web site and connected services, sending an inquiry, signing a contract with ELISA Solutions j.d.o.o. or through direct contact, You voluntarily agree to share Your data or data of the Company You represent with ELISA Solutions j.d.o.o.
By doing so, You also agree for this data to be used in order to protect personal interests in all transactions contracted with ELISA Solutions j.d.o.o.
Since ELISA provides a service of Your personal logbook, job, search and training search tools, Your personal and professional data form the core of the system. By design, and much like social networks and other job search tools, without Your information system cannot operate. Therefore, we require the following information from You:
Name, surname, address, email address and mobile phone number (*)
Date and place of birth
Nationality and employment permit
Your aircraft maintenance experience as stipulated by EASA AMC 66.A.20(b)2 (date, aircraft registration/serial number, aircraft type together with the engine type, ATA chapter, task type, description and license category used, work type, duration, workorder document used and information on verification person)
Your aviation technical training experience (date, instruction location, type and description, duration, information on verification person and approval number of the Company You conducted instruction for)
Qualification held (aircraft maintenance license or licenses) if applicable
Regulatory and type training received if applicable
Employment history if applicable
Scans/pictures of all relevant documents (aircraft maintenance licenses, certificates, confirmations, Quality letters and/or proof of recent experience) to support above mentioned professional experience
Please note, information marked with (*) is essential technical information required for basic usage of the ELISA mobile and web app. Without providing these details You will not be able to register or use our services.
The information marked with (*) is not required for browsing our web page.
You directly provide our Company with most of the data we collect. We collect and process data when You:
Register online and/or place an order for any of our products or services
Fill „MY PROFILE“ information within the ELISA mobile and/or web app whether by typing in Your information or by uploading scans/pictures of documents
Fill „MY LOGBOOK“ information within the ELISA mobile and/or web app whether by typing in Your information or by uploading scans/pictures of documents
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Use or view our web site via browser cookies
Your personal and professional data is essential for proper operation of ELISA service (mobile and web app). We collect Your data to:
ELISA Solutions j.d.o.o. undertakes:
This section defines the „Third parties“ from the PREFERENCES section of ELISA mobile and web app. It also lists conditions for the transfer of Your data to third parties.
By default, Job Search and Training Search functions are switched off when You download ELISA. To activate these functions, You need to:
Exceptionally, through special circumstances, upon a special request and where legally bound, we may share Your personal and professional details with third parties:
Likewise, a court order may require ELISA Solutions j.d.o.o. to communicate personal data to people authorized by the order to inspect the personal data concerned.
Please note, we make an exception to our non-disclosure undertaking in the event of a partial or complete reorganization or a transfer of the Company’s business operations.
In such cases, your personal data will be conveyed along with the business operations to the third parties involved in the transfer and in the confidential negotiations prior to the transfer.
As far as possible, ELISA Solutions j.d.o.o. will inform you of the transfer to the third parties.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Your data is being kept on secure thirdparty servers, however, access to your personal and professional data is limited to You and the ELISA Administrator (for the purposes of system maintenance).
We may also require the service of a third party who have a business need to know such data for the purposes of system development and maintenance. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality through a non-disclosure agreement following all GDPR requirements.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will keep all Your personal and professional data for the following period:
We would like to make sure every User is fully aware of their data protection rights. You are entitled to the following:
The right to access – You can request a copy of all personal and professional data ELISA Solutions j.d.o.o. collects about You, at any time by contacting us at firstname.lastname@example.org
The right to rectification – You have the right to request correction of any data You may believe is inaccurate and/or the right to request to complete the information You may believe is incomplete.
The right to erasure – You have the right to request erasure of a part or all personal and professional data from our database at any time by contacting us on email@example.com Our Terms & Conditions apply.
The right to restrict or object processing – You have the right to restrict and/or object our Company’s method of processing Your data. Please note however, since ELISA’s core function is data processing, this restriction or objection may render a part or whole paid service inoperative. Our Terms & Conditions apply.
The right for data transfer – You have the right to request for part or all Your data to be transferred to You or another organization. Please note, since ELISA’s core function is data processing, this request may render a part or whole paid service inoperative. Our Terms & Conditions apply.
This section explains the process and Your rights regarding the marketing of third parties through our ELISA mobile and web app.
Please note, Job Search and Training Search functions are core functions of ELISA and therefore are not considered “marketing”. As explained, You can opt not to have these functions active through PREFERENCES menu in Your ELISA app.
Marketing through our web site, connected sub-domains and services (mobile and web app) is considered as any picture, video, hyperlink (to a web site or email) about a product or service of a third party partner we might publish or send You from time to time.
You have the right to be removed from the mailing list for marketing purposes at any time, by sending us an email on firstname.lastname@example.org
Browser cookies or tracking cookies, are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites.
For more information, please visit allaboutcookies.org
We use our cookies to:
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they’ve collected from your use of their services.
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
You can always set your browser not to accept cookies, however in a few cases, some of our website features may not function as a result.
This website, connected sub-domains and services (mobile and web app) may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal and professional data collected through this web site and/or connected sub-domains and services (mobile and web app) are processed by:
ELISA Solutions j.d.o.o.
Ujevićeva ulica 12, 10000 Zagreb, Croatia
VAT Num: 58796318793
Reg Num: 081387275
Managing Director: Tomislav Kovacevic
Any person or a User of this web site, connected sub-domains and services (mobile and web app) who considers that any of his or her rights have been violated may submit a request to establish the violation of rights to:
The Personal Data Protection Agency on https://azop.hr/data-protection-agency